How to get help
Regarding software questions the first source of information and support is of course the extensive online help-system. Inside Vallen software pressing either the <F1> key or clicking on the help buttons provides context sensitive help in any program. Please send us feedback the help is not comprehensive enough or if you like other information added.

Personal Product Assistance
If you do not find an answer to your question using the help-system you may either contact your local representative (if any) or support@vallen.de.

Software problems
In case you discover a software bug, please refer to the online help under the keyword ‘feedback/bugs’ to provide all the information required to fix that bug as soon as possible.

Other questions
For any other questions, please address your local representative first (if any) or sales@vallen.de directly.

Support on AE testing
General information regarding AE testing can be found either on the Vallen AE-Suite CD-ROM, in the help-system at ‘FAQ’ (frequently asked questions), or at the FAQ section of our web site. There is also an Acoustic Emission section which offers introductory articles and links to other AE related sites.

Free Vallen AE-Suite CD
You might also request the free Vallen AE-Suite CD which comes besides full software with about 100 MB of documents in PDF format about products and applications.

Special AE events
Following the link Events provides information on international and national conferences and/or meetings that might be of interest for all AE users.

Software updates
Download leads our customers to the page where latest software patches, improvements, and upgrades are available. Additionally some spin-offs from our software development are offered as freeware.